Question: When my name comes up with the Google reviews it directs the searcher to my Google plus page (Google+ Local) instead of my website.
Answer. When a person enters a search term into Google, the Google algorithm does a quick check and if it determines that the search term is local, then it localizes the search results. Those search results will reflect both regular pages on the Internet, and Google will also draw from the database of local businesses listed in Google places (now called Google+ Local).
In your case, it sounds like you are showing up based as a local business, but your listing on Google places does not have the correct connection to your website. If that is the case, the solution is to log into Google places (http://www.google.com/places) and claim or reclaim your listing, and make sure that your listing has your correct website. As I teach in our classes on local SEO you also want to cross link the website to the Google places listing.
A separate but related problem is that oftentimes when people click on your name in a Google places listing, Google will unknowingly pop up a list of the reviews of the business and make it very difficult for user to get into your website, or even to your Google places listing. There are ways around this as a sophisticated user, but the average user will not understand this, and it just underlines how important it is to have a good listing on Google places and to have many customer reviews.
Got a question? Click this link to email Jason or call 888-993-1122. Dr. Jason McDonald is founder and Senior SEO / Social Media Director of the JM Internet Group. He teaches the SEO training classes for the group, and therefore provides most of the SEO tips for this blog. His goal with this blog is to provide an easy 'one-stop shop' for the busy marketer looking for tips, tricks, and secrets on how to get to the top of Google and Bing for free using proven SEO tactics. When not dreaming up SEO tips, Dr. McDonald lives in the San Francisco Bay Area with his wife, two dogs, a cat, four iguanas and twelve children (just kidding). Really you read down to the bio on this guy? Enjoy the blog.
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