Question: Google Local has had my website “pending” since July. Any suggestions? When I message them, they say they are working on a technical issue and it should be repaied within 2 weeks.
Answer: Ah… Google+ Local, Google Places, whatever they call it. Unfortunately they have done an incredibly bad job at this product. I have had many clients and students in the same mess – they either aren’t listed, are listed wrong, try to change their listing and it just sticks in ‘pending mode.’
Customer service for Google+ Local? Ha, ha, ha. So what are my recommendations –
No good solutions here, unfortunately. Google is a monopoly and their customer service is terrible.
Got a question? Click this link to email Jason or call 888-993-1122. Dr. Jason McDonald is founder and Senior SEO / Social Media Director of the JM Internet Group. He teaches the SEO training classes for the group, and therefore provides most of the SEO tips for this blog. His goal with this blog is to provide an easy 'one-stop shop' for the busy marketer looking for tips, tricks, and secrets on how to get to the top of Google and Bing for free using proven SEO tactics. When not dreaming up SEO tips, Dr. McDonald lives in the San Francisco Bay Area with his wife, two dogs, a cat, four iguanas and twelve children (just kidding). Really you read down to the bio on this guy? Enjoy the blog.
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